Perfect Planning..

Following on from my previous blog theme of chauffeur driven car travel for celebrities or VIPs, I am going to share a few tricks of the trade. So, let us start at the beginning with the old adage ‘perfect planning prevents pathetically poor performance’. Research will often ease concerns and furnish a driver with valuable information so investigation before a job goes a long way.

Having a full list of contact telephone numbers is crucial. Calling a passenger’s agent and asking some quick questions is always a nice touch. Don’t forget to enquire how the driver should address the passenger - stage name, first name, surname or maybe their title? Asking if the passenger has unusual requests is useful too. We once encountered a well known Spanish Tenor who insisted the car was 28 degrees Celsius, even in the middle of summer!

If the passenger is arriving at a major event, it is essential to do a practice run the day before and talk to members of the security team if possible. Ensuring they recognise the driver or vehicle is a big help. In addition we often take two drivers and two cars if possible, having a plan B to fall back on is enormously practical. Working with security will often certify a parking space or alternative exit if required.

Finally, as a company we are never fully booked on the day of a big event! It is much better to sub work out to other people and leave cars floating in case of last minute emergencies. We also ensure a manager can be approached at last minute without anything to distract them. I can almost guarantee that is when a customer or organiser will need us most so that is when 'we are there for them'.